PRIVACY POLICY

Black Leaf Management T/A Tapped Pony Privacy Policy

This privacy policy will explain how Black Leaf Management Ltd T/A Tapped Pony uses the personal data we collect from you when you use our website.

To note that Tapped Pony is a brand owned by its parent company, Black Leaf Management Ltd. Any correspondence or information shared with Tapped Pony will also be available to Black Leaf Management Ltd. All correspondence and information is treated with the utmost security and is only used, where necessary, to fulfil orders and services and to provide you with the best possible customer service experience.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Black Leaf Management T/A Tapped Pony collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • Personal addresses for shipping information only

How do we collect your data?

You directly provide Black Leaf Management Ltd T/A Tapped Pony with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey/review or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

Black Leaf Management T/A Tapped Pony collects your data so that we can:

  • Process your order and manage your account, including distributing required information to our couriers to ensure that your order reaches you.
  • Fulfil bookings made with us within the specified budgets and time frames
  • Contact you via email or phone to confirm details, to carry out a customer satisfaction survey or with special offers on other products and services we think you might like.

When Black Leaf Management T/A Tapped Pony processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Black Leaf Management T/A Tapped Pony securely stores your data at within our secure network under protection through the use of passwords and encryption processes, where necessary.

Black Leaf Management T/A Tapped Pony will keep your personal data for as long as is required to provide and fulfil our services to you, and also to provide essential customer care and support. If requested by law or regulation, we may hold your information as required, even if our services are no longer required to you.

What are your data protection rights?

Black Leaf Management T/A Tapped Pony would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Black Leaf Management T/A Tapped Pony for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Black Leaf Management T/A Tapped Pony correct any information you believe is inaccurate. You also have the right to request Black Leaf Management T/A Tapped Pony to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Black Leaf Management T/A Tapped Pony erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Black Leaf Management T/A Tapped Pony restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Black Leaf Management T/A Tapped Pony processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Black Leaf Management T/A Tapped Pony transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07375949665

Or write to us: contact@tapped-pony.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Black Leaf Management T/A Tapped Pony uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Making suggestions on items we feel may be of interest to you

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Black Leaf Management T/A Tapped Pony uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Black Leaf Management T/A Tapped Pony uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Black Leaf Management T/A Tapped Pony sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Black Leaf Management T/A Tapped Pony website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Black Leaf Management T/A Tapped Pony keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 May 2021.

How to contact us

If you have any questions about the Black Leaf Management T/A Tapped Pony privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contact@tapped-pony.com

Call us: 07375949665

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Black Leaf Management T/A Tapped Pony has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Address: Information Commissioner’s Office. Wycliffe House. Water Lane. Wilmslow. Cheshire. SK9 5AF

Tel: 03031231113 (Local rate)